Technical documentation
User guides, installation and maintenance manuals, quick-starts, release notes, test plans and reports.
What I do
Information that carries its weight.
I write, edit and organise materials for technical and professional audiences, with close attention to accuracy, usability and the person on the receiving end.
Editing
Technical editing, copy editing and proofreading that keeps expert content accurate, clear and consistent.
Online help and web content
Help systems, FAQs, interface text and web content structured around the people who need to use it.
Instructional design
Training materials and learning content that turn complex processes into confident action.
Business and marketing content
Articles, white papers and supporting materials that explain specialised work without flattening it.
Document production
Document development, issue, maintenance and revision support for projects with exacting requirements.
From a one-off document to a complex information set, the aim is the same: people should be able to find what they need, understand it, and use it.
Discuss a project