Technical writing
Clear, accurate writing for manuals, online help, process materials and specialized content.
Technical writing servicesWhat I do
Information that carries its weight.
I write, edit and organize materials for technical and professional audiences, with close attention to accuracy, usability and the person on the receiving end.
Technical writing consulting
A practical starting point for teams that need to plan, prioritize or shape documentation for complex work.
Technical writing consultingTechnical documentation
User guides, installation and maintenance manuals, quick-starts, release notes, test plans and reports.
Technical documentation servicesManual writing
User, installation and maintenance manuals that turn specialized knowledge into a dependable reference people can use.
Manual writing servicesProcedure writing
Standard operating procedures, work instructions and process guidance that help people complete important work with confidence.
Procedure writing servicesTechnical editing
Technical editing that keeps expert documents accurate, clear, consistent and ready for readers to use.
Technical editing servicesOnline help and web content
Help systems, FAQs, interface text and web content structured around the people who need to use it.
Instructional design
Training materials and learning content that turn complex processes into confident action.
Instructional design servicesBusiness and marketing content
Articles, white papers and supporting materials that explain specialized work without flattening it.
Document production
Document development, issue, maintenance and revision support for projects with exacting requirements.
From a one-off document to a complex information set, the aim is the same: people should be able to find what they need, understand it, and use it.
Discuss a project